Archives for February 18, 2020

B2B VS B2C: Which Business Model Is Better?

February 18, 2020 by Dan Lok

When it comes to B2B vs B2C, which business model is better? Can you make more money selling your product or service to businesses, or to general consumers? If you are trying to decide which business model you should pursue, you might be wondering which one to choose: B2B vs B2C?

Which business model is more profitable and scalable? Where can you make more money and grow your business faster?

The short answer is that it depends. It depends on your background, your expertise, your knowledge, your specific set of skills, and what you’re offering the marketplace. It also depends on what you want for you and your business.

In general, for most people, it’s a little bit easier to start with B2C. Why? Because in your day-to-day life, you are a consumer, too. So, understanding what consumers want will come more naturally to you. Chances are, you face similar problems as other people do, and you understand what people need.

So, if you are just starting out, you might want to start in the B2C sector since it’s an easier place to start.

B2B, on the other hand, will be easier for you if you have plenty of experience working in a corporation. B2B is even easier if you’ve already built some relationships with other businesses.

For most people, I would say start with the B2C model. Then later, perhaps branch out into B2B.

If you possess the right skills, the B2B model can be incredibly profitable. Why? Because businesses usually have much more money to spend than the average consumer. Businesses have a much larger budget to pay premium prices.

You can make a lot of money in the B2C sector, too, but it requires you to first build a massive customer base. You need a lot of customers to make good money in the B2C sector. There is often more money in B2B, and with B2B, you don’t need as many customers to make good money, since you can charge higher prices.

As you’re now realizing, a lot of factors play into the decision when you’re deciding between B2B vs B2C for your business model. Below are some deeper insights into B2B vs B2C.

What Exactly Is The B2B Business Model?

B2B stands for business to business. That means your company is selling products or services to other companies. As you sell to other businesses, you have to understand one thing: The person buying from you doesn’t make the buying decision for themselves.

Rather, they are buying your product or service for their company. They are making the purchase on behalf of the whole organization, and their organization’s needs are being considered. Common B2B products are consulting services, customer relationship management systems, copywriting services, lead generation and many more. You see, a single customer probably wouldn’t need such products. But these types of products provide immense value for businesses.

What Exactly Is The B2C Business Model?

B2C stands for business to consumer. A consumer is a regular customer. So, you are selling to individuals. Your product would be designed and developed to solve the problems of everyday people.

In B2B, you could be selling anything from outerwear to toothbrushes to mattresses. Everybody needs those items, but there is also a lot of competition. That’s why B2C companies have to be creative in their marketing strategies, in an effort to stay on top of the market and ahead of their competition..

It Depends On Your Experience

If you start a business in a niche industry that you have personal experience in, chances are, you understand your customers very well.

As a B2C company, you could be selling a simple product on an e-commerce site. On your online store, you’re simply selling something that everybody uses. Starting such a business isn’t that expensive. It also doesn’t take a lot for you to advertise it on the internet. Advertise it through Facebook, Instagram, Google or other channels. You could even sell your product on Amazon. Just get in the game and make those first few sales. You might even consider going to Kickstarter and start a crowdfunding campaign. That way you can pre-sell your product before you even make it.

If you have a background in the corporate world a B2B business model might be for you. Let’s assume you worked in the human resource department, for example. You already gained some insights into that sector and chances are you built some relationships. Maybe now you want to branch out and start your own human resource agency. Then the B2B model might work for you. Why? Because you have some experience, you know some people and have been in the industry for some time.

B2B vs B2C: What Are The Similarities?

B2B and B2C businesses aren’t complete opposites. Actually, many businesses offer both B2B and B2C solutions.

Let me give you a perfect example. Let’s assume your company sells beverages. You could have a store where you sell beverages to individual customers. At the same time, you could also have contracts with businesses. Businesses would offer your drinks in their restaurants, cafeterias or in vending machines in their office buildings.

In such a case, you would have both a B2B and a B2C business strategy. More and more businesses are doing exactly that and do very well with both. It opens up an even bigger market for them.

B2B vs B2C: What Are The Key Differences?

Now, when it comes to B2B vs B2C there are some key differences that you should be aware of. What works perfectly in the B2C sector might not work at all in B2B. So, be very aware and make conscious choices about your business model. What are those key differences? Let’s have a look below:

Different Target Markets

The target market of B2B and B2C businesses are different. Generally speaking, the B2C market is a bit larger. Why is that? Yes, there are plenty of businesses out there that you could market to. However, you most likely have to specialize. You have to pick a certain niche and a certain vertical. Like the example I gave above – when you have relationships in human resources already, you could build up your business there. But here comes the important point: the product you offer might be extremely valuable for HR departments. But chances are, it wouldn’t work that well in other industries or other departments.

For B2B businesses, the market is often smaller and more specialized. But that also means you might be able to charge a higher price in the B2B sector. In fact, it’s estimated that the US B2B market is a 780 billion dollar market compared… Click To Tweet

Still, there are also plenty of very pricey B2C products. Think about luxury stores such as Prada, Gucci, and Hérmes. These are B2C businesses, but still have a high price tag. So, price isn’t the only key difference between B2B and B2C companies.

Different Customer Needs

In general, the target market for B2B is a bit more sophisticated. They want to be educated on your product or service, and you need to build personal trust with them. Remember, they are making the purchase decision for the whole organization. They don’t want to look stupid and make sure their decision actually makes sense. So if you educate them on how your product helps them, you have bigger chances of making a sale. They will also want to see that investing in your product makes financial sense for them. It has to save them time, make workflows easier or give them any other return on their investments.

B2C customers, on the other hand, want to be entertained rather than educated. So, you would heavily focus on your brand image. B2C customers usually don’t think about return on investment. They want to have a good time and enjoy a purchase from a cool brand.

Some people argue that B2B clients make rational decisions, while B2C prospects buy out of emotion. I would be careful with such assumptions, as I believe all buying decisions are emotional. But we justify it with logic later. That’s why for B2B, relationship building is so important.

Different Sales Cycle

A great distinction from B2B vs B2C is the sales cycle of your product.

First, let’s define what a sales cycle is. The sales cycle is the whole process of selling a product. From the first contact with a customer until closing the sale. The exact steps look different for every business.

In a physical retail store, for example, the sales cycle could be simple. The customer goes in, chooses a product from a rack, and pays. That’s it.

For B2B businesses, the sales cycle is usually longer compared to B2C. Your customers need more touchpoints with you before they are ready to buy. In general, B2B also takes longer because several people have to approve the buying decision. They have accounting departments that have to approve the purchase, and it’s also often a team decision. It can take some time until the purchase is approved internally.

You have to provide your B2B customers with a very clear understanding of the value of your product or service. Once they buy from you, however, they will likely stick with you. So, the B2B business is a lot about customer retention. Ideally, you keep them as a returning customer for a lifetime.

In the B2C business model, the focus is more on customer acquisition. The market is bigger and you want to reach a higher volume of people. Especially if your product is something that people need to buy only once. You need to generate new customers constantly.

B2C customers depend less on other people when making a purchase. The influence of friends and family might be increasing, but they don’t have to go through a whole command chain before making any purchase.

So when you compare B2B vs B2C in general, the sales cycle of B2B clients takes longer but they will likely stay with you. B2C requires to find new clients frequently. That’s why many B2C companies offer subscription models.

Different Marketing Strategies

You will need different marketing strategies for B2B vs B2C. Depending on who you want to sell to, you’ll develop a different marketing campaign. As I briefly touched on, B2B clients usually want to be educated. So you have carter informational content towards them. You probably have to “nourish” them before they would buy. That means to build a relationship with them and showing them in which way you add value to their lives.

In the B2C market, education can also be important but the customers are also looking for entertainment. They maybe don’t want to build a close relationship with your brand – sometimes they just want to buy their necessities and be done with it. This will greatly depend on your product.

When Is B2B Probably Better For You?

The B2B business model might work very well for you if you’ve worked in the corporate world before. Maybe you already got some insights on how big companies make buying decisions. Maybe you even know some problems that companies face. Then you could create a product that solves exactly that problem.

B2B might also work well for you if you like planning for the long-term and enjoy going into detail. As the sales cycle is longer in B2B you have to plan for the purchase in a long term view. Usually, you also would research your potential prospects and really find out their pain points.

When is B2C Probably Better For You?

Starting out as a B2C business might be easier, as you yourself are a customer, too. So you could create and sell products that you yourself would enjoy. To stay in the business, however, you will need the ability to keep customers engaged with you. You need some form of creativity to attract customers. If the idea to attract masses interests you, then B2C might be more suitable for you.

B2C customers may buy from you once but don’t immediately come back for more. They could be drawn to your competitors too. So you have to figure out how you can stay interesting and have them come back for more.

B2B vs B2C? It’s all P2P

As you see, the answer if a B2B or B2C business model is better can’t be answered easily. So many factors determine success. If you do it right, both can be very lucrative.

But no matter if you have a B2B or B2C business model, at the end of the day it’s all P2P: Person to Person. You have to remember that your customers aren’t just numbers on a screen. They are real human beings. If you understand why people buy, and how people buy, you will be able to close them on any deal.

You might be wondering, does this really apply to B2B businesses too? The truth is, it does. Because even big businesses are run by people. So if you know how to find out the needs and pain points of a person you can much more effectively communicate how your product can help them. Selling has a lot to do with emotions and psychology.

So which to choose B2B or B2C?

In conclusion, the decision between B2B and B2C business models is not a matter of which is definitively better, but rather which aligns best with your background, expertise, and goals.

While B2C may offer an easier entry point due to its broad consumer appeal, B2B holds the potential for substantial profitability, particularly for those with corporate experience and industry insights.

Regardless of the model you choose, understanding the nuances of your target market, their needs, and the art of effective selling is paramount.

What to do after deciding B2B or B2C?

Start to craft offers that align with your target audience’s unique characteristics, motivations, and purchasing behaviors. Consider to create high-ticket offers for your business.

High-ticket offer typically commands a higher price point but offers significant benefits, exclusivity, and results that make it compelling and desirable to potential buyers. High-ticket offer is good for business because it attracts high-value clients, increases revenue per sale, and strengthens the brand’s positioning in the market.

If you’re seeking to learn how to create high-ticket offers for your business, download the FREE “High Ticket Offer Formula™”. This will equip you with the strategies on crafting irresistible high-ticket offers, whether you’re engaging with businesses or consumers. Unlock new opportunities for growth and success.

How To Pitch To Investors When Seeking Funding To Scale Your Startup Business

February 18, 2020 by Dan Lok

Looking to scale your startup business, but need funding in order to do it? Knowing how to pitch to investors will make the process smoother.

If you want to know how to pitch to investors, there is a harsh truth that you need to be aware of. Like everyone on this planet, they are tuned into the radio frequency WIIFM, which stands for What’s In It For Me? Investors are only interested in providing you with funding so that they can get a return on their investment.

Investors want to make money. They do not care about your passions or your dreams. To them, you are just a risk they are considering investing in, in order to make more money.

That means if you want to successfully convince an investor to give you funding to scale your startup business, you need to cater your presentation to that aspect. Your investors will have doubts, fears, and questions about whether or not they can trust you. If you can overcome all of these doubts and objections in their minds, they will be more than happy to give you what you are looking for.

Get Clear on Why You’re Pitching in the First Place

If you want to learn how to pitch to investors, you need to get clear on why you are presenting in the first place. What is the goal of the presentation? What outcome are you looking for?

When you plan ahead and know the ‘why’ behind your reason for presenting, you will be able to much more effectively communicate that to your audience. The investors you are pitching to could have seen hundreds of presentations before yours. If you can’t clearly and effectively communicate why they should provide you with funding, the chances that you’ll do business together are very slim.

Do you have a vision of where the company will be in a few years? What are your next steps once you acquire the funding? Communicating your plan to the investor is very important to influencing them to fund your startup business. Your investor does not trust you nor know who you are. By presenting a detailed plan to them, it shows that you have done your research, and you know what you are doing. You are giving them reasons to believe that you will become successful, and that their money will not go to waste.

When you have clarity on what you want, communicating it to others is very easy. All that’s left is to overcome their objections by presenting a well-organized plan of how you both can succeed. The most important factor when learning how to pitch to investors, is that when your audience has no reason to doubt you, they’ll be inclined to say yes.

Make them an offer they can’t refuse. - The Godfather Click To Tweet

Who is Presenting is More Important Than What is Being Presented

Have you ever sat through a presentation that made you bored out of your mind? Chances are, the speaker spoke in a monotone voice, or exhibited low energy in their presentation. The speaker bored you to death.

If you want to know how to pitch to investors, you’ll need to make sure your presenter makes a good impression. If you are not a good presenter, get someone else to do the pitch, who is good at presenting.

Remember: It’s not about the offer, it’s about the person who’s presenting it. Someone who demonstrates charisma, passion and energy for what they believe in, will come off as someone who is trustworthy and entertaining. Your audience is not just judging the business, but also the people who will be running the company. And if they perceive the CEO or marketing team to be sloppy, they’ll think the same way about your offer.

That’s why making a good first impression is crucial to build rapport with an investor. For them, it’s not just about making a good ROI, it’s also about who they are working with. Successful business people know that there’s nothing worse than dealing with someone who is difficult to work with. And if they sense the two of you won’t be a good fit, you won’t get the funding you need.

If you want to successfully learn how to pitch to investors and scale your business, you need to come off as someone they can trust. That means the way you look, talk, act and move all needs to be aligned with that image. If you get nervous during presentations or freeze up and forget what you wanted to say, that means you haven’t practiced enough.

Practice Until You Are Sick Of It, Then Practice Some More

Having difficulty with presentations or have trouble getting your thoughts across clearly means you haven’t practiced enough.

When I first started doing public speaking, I was terrible at it. Like everyone else, I had stage fright and often got nervous when speaking to a large audience. But as time went on, I realized the reason why I got nervous was because I was not ready. I didn’t put in the work to prepare before the speech, and tried to wing it like everyone else. The problem was that I lacked the confidence to deliver an outstanding performance, because I did not rehearse enough.

So instead of making excuses, I practiced for hours each day, in front of a video camera, to perfect my presentation. My advice for you is to film yourself while presenting. It allows you to see how your presentation would come across to members of the audience. And if there’s certain parts of your presentation that you are not satisfied with, you can be sure your audience is going to feel the same way.

You may feel awkward watching yourself present, but it is the fastest way you can correct your flaws. After all, no one can spot your mistakes better than you can. Think about it as a way for you to see what is wrong, and correct it so you can continuously improve. I guarantee that if you practice and really focus on improving every part of your pitch, your first time presenting will be drastically different from your 20th time doing it. And when you’re finally giving your pitch to an investor, you’ll be more than ready to deliver your lines.

Practice makes perfect. If perfect means getting the funding to scale your startup business, would you be willing to practice?

Why The Best Candidate For Presentations Is Yourself

It may be tempting to simply delegate the task of presenting to another team member and skipping over all that practice, but when it comes to pitching to investors, the CEO and founder should be the ones presenting. As long as you are a good presenter, that is. And if you’re not good at it, perhaps you could learn.

Wondering why the best person to pitch is you, the founder? This is for two reasons:

First, your investors are going to have questions, and you’re the best person to answer those questions. Imagine the scenario where the investors ask if your team member is the CEO, and they reply with no. What do you think your audience is going to think?

“The CEO of this company can’t even show up to their own presentation? Do they even care about their own success?”

Second, is that your team members won’t have the same knowledge as you do. As the founder, you know where you want to take the company in 1, 2 or 5 years. You know exactly why you are seeking funding, why you’ve gone to them instead of everyone else, and why if you two decide to do business, that you can make it a win-win situation for everyone involved.

Your team members won’t have the same knowledge or passion that you do. Like your audience, they are also tuned into WIIFM, and only care about what they have to gain – which is most likely a paycheck. They lack the experience and vision that you as the founder possess. And unless the team member presenting has equity share in the company, they will most likely not demonstrate the best version of themselves during the presentation.

Some aspects – such as passion and vision, cannot be delegated. It’s one thing to have a veteran salesperson do the presentation – it’s another for the founder to take the initiative and do it themselves.

Use The Future as Negotiation Leverage

If your startup business isn’t currently at a point where it can be ‘shown off’, use its future potential as a bargaining tool. Correlating where your company will be a few years from now, is another strategy on how to pitch to investors.

For example, let’s say you sell teddy bears and your business revenue per year is $200K, with $30K as profits. To an investor, they may think your annual numbers are far too low for them to provide you with the funding. He’s impatient and wants to get his money back within a year of investing. But at the rate your company is growing, it’ll take more than 20 years before he gets his return on his investment.

If you currently lack results, you can paint a picture and make them imagine what it would be like if they did invest. For example, if they decide to provide you with more funding, it would allow you to use that funding to increase your production line and sell more bears. Now, that $30K in annual profits could rise to $100K, shortening the time it takes for the investor to make back his money.

Being able to form an image, a vision of where the company could be in the next couple of years is a powerful tool that many successful entrepreneurs use in their lives. This is called visualization, and it allows entrepreneurs to imagine a desired scenario. Once the entrepreneur has an image of what they want, they can then go after it. And if you’re familiar with the Law of Attraction, you’ll know that whatever you can conceive, you can achieve.

You can use this visualization trick to convince investors to provide you with funding. Convince them that the only thing holding your business back from becoming the giant success that it is, is finding an investor who is willing to provide the funding.

Be Willing To Take The Lower End Of The Bargain

One of the problems holding many entrepreneurs back from getting the funding to scale their business, is that they aren’t willing to settle. Besides knowing how to pitch to investors, the other part of your presentation is going to be about negotiation. Imagine that you have 100 balls in front of you. These balls are to be divided amongst you and the person you are doing business with – the optimal outcome being that you get half of the balls and they get half of the balls. It’s a fair 50-50 ratio.

However, in reality this rarely ever happens. The person with the most leverage – AKA the person who is less needy, usually walks away with more balls than the other person. In the situation where you are a startup business and are looking for funding, the investor has more leverage and can call the shots. The investor is aware that he has the upper hand in the negotiation, and will use it to collect more balls – a 40-60 or 30-70 ratio.

To some entrepreneurs, they may be happy with this deal if it means they get what they want. As long as they get the funding they need, they are willing to take the shorter end of the bargain. But for some entrepreneurs, they don’t like the fact that they are being taken advantage of. As a result, they’ll say no to every single deal and opportunity that comes their way, not realizing that if they would just accept taking the shorter end of the bargain for now, they could have much more to gain in the future.

Remember: Settling does not mean taking the lower end of a bargain forever. You are simply enduring the terms and conditions now, to give yourself an opportunity for re-negotiation later on in the future.

Opportunities multiply when they are seized. - Sun Tzu Click To Tweet

How to Pitch to Investors Using Storytelling

Storytelling is a powerful way to get your point across without sounding like you’re lecturing your audience. Lectures are boring, but stories are compelling. Humans are wired to do things based on emotion, not logic. For example, why are so many people spending $10,000 on a diamond ring, when they are never going to use it again afterwards?

Storytelling allows you to convey your emotions to your audience in a very effective and entertaining way. Especially when it comes to giving a pitch to investors, you want to do everything you can to stand out from everyone else. If you incorporate your emotion and passion into a well spoken story, you will be able to captivate their attention like no one else.

For example, here is a story you could tell that provides your investor with information about who you are, the history of the business and why you need funding:

“2 years ago, when I was in college I realized there was an ever growing problem of men who did not shave. You could see men with stubble and 5 o’clock shadow sticking out in plain sight, as you walked down the hallways. Everyday, my professor would come to class with a thick, grotesque beard. And even I was a victim of this fashion frenzy during times of extreme stress.

One day, I realized I had enough of seeing other men and their unsightly beards. That’s when I decided to make two life-altering decisions:

I dropped out of college
And pursued my dream of creating men’s grooming products

With my friend, who also had problems keeping his beard under control, we founded the company Shave It Off, where we currently provide quality shaving products to men across 30 different countries worldwide.

Our company has been growing faster than we’ve ever imagined, and now we’ve run into a problem only you can help us with: we need funding. Our revenue and profits are currently bottlenecked by our lack of delivery trucks, and as a result we need more funding to buy more trucks. By doing so, we can deliver more products to men all over the world, to help them get a clean shave every single time.”

Now imagine if you didn’t put that into a story, how much less entertaining would that sound?

“2 years ago I dropped out of college. I hated beards, so me and a buddy found this company called Shave It Off. We sell shaving cream to guys around the world, because it makes a lot of money. We’re short on trucks at the moment, and need money to buy more trucks. Want to help us out?”

Captivate your audience by using storytelling in your pitch. You’ll be able to effectively communicate your side of the story, and inspire them to help you achieve your goals as well.

Facts tell, stories sell. Click To Tweet

Get The Perfect Closing Script To Control Any Conversation

In any conversation you’ll ever have, there will always be some sort of push and pull. One person will always be trying to gain leverage over the other, through their words and actions. The person who ends up victorious, is the person who knows exactly what to say.

Those who lack business experience are often taken advantage of, and find themselves on the lower end of the bargain. The person you are speaking with can sense your inexperience, and oftentimes will use it against you to get the best deal for themselves.

However, when you know how to handle questions and objections thrown at you, you can shift the conversation so it flows in your favor. Having the intuition to tell where the conversation is heading and steer it in a direction that benefits you, is a crucial part in being able to influence others to do what you want and win negotiations.

If you want to succeed in business and learn how to influence people to do what you want, get the perfect closing script here.