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Team Building

Happy Employees = High Profit?

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We’ve all heard the phrases “the customer is always right” and “it all starts with your customer”…

But is that really true?

My friend and CEO of 1-800-GOT-JUNK? Brian Scudamore disagrees.

He believes that no company grows sustainably without first taking care of its people.

When you take care of your people, they’ll take care of your customers, and your customers take care of your brand, reputation, revenue, and profits.

So, in this week’s newsletter, you’ll discover how to hire the right people and create a happy work environment, and a winning culture so your employees are taken care of.

This will in turn bring you higher profits and a much healthier business in more ways than one.

Before we get started, you may like to check out this snippet of an interview I did with Brian at the Dragon Summit™ last year…

Where he talks about the importance of finding the right person not just for your business but for you as well, and much more >>

Why Happy Employees Make All The Difference

The results are in, and studies show that happy employees mean lower employee turnover and higher revenues for the company they work for.

Here’s the thing, it’s a myth that more money is what makes an employee happy.

Sure, everyone wants more money, but if an employee’s job lacks responsibility and trust…

Or they feel like they’re being treated unfairly, or they feel like the things they say are overlooked or seen as unimportant, then this affects their job happiness.

How To Hire The Right People

Depending on the size of your business, hiring the wrong people can and will cost you hundreds of thousands or even millions of dollars over time.

Likewise, hiring the right people will save and make you millions of dollars.

My hiring strategies are quite unconventional.

Most people hire based on someone’s resume, whereas I’ve not read many resumes at all.

In fact, all my team members were hired based on their attitude, and we trained them on the job.

Many of them started in one position, but ended up in a completely different position, as I like to promote from within.

If you’d like some of my best tips and strategies for hiring the right people, then click here to watch this video >> 

How To Build a Winning Team

An average leader only takes the relationship with employees 1 or 2 layers deep.

As a result, the employees won’t stay loyal to them.

So, if you want to be the kind of person your employees will stay loyal to and do anything for, you must connect with them on the deepest level possible.

Now, depending on the size of your business this could be challenging, but still doable.

In this video, Gary Vee shares his method for getting to know and building a strong relationship with your employees >>

The method he shares is simple, yet effective, so set aside some time to implement this, and you’ll reap the rewards for years to come.

How To Create a Winning Culture

You may have heard the saying “no one man is more important than the mission”.

As the CEO of your company, you’ll have to make many tough decisions.

Some of which may be to fire people who don’t fit the culture even if they’re phenomenal at their job.

So how do you create a winning culture?

You first need to identify what your company’s core values are.

At Team Dan Lok, our core values are:

  1. Loyalty
  2. Harmony
  3. Extreme Ownership
  4. High Performance
  5. Constant Improvement

You’ll notice ‘Harmony’ is one of our core values, and that fits in with my previous statement of firing people who don’t fit, even if they exhibit ‘High Performance’.

So what would you like your company’s core values to be?

You could model some of ours and add a few of your own.

But you must first get clear on these, so you know if your employees are a culture fit or not.

How to Be a Better Manager

People ask me all the time, “Dan, how can I best manage my team?”

I used to be a micromanager, and what I realized is, not only does micromanaging waste everyone’s time…

But, I discovered people can’t be managed.

It’s much better for you to create a system for your employees, and your employees will manage themselves.

This makes your job as a leader much easier because your job is to coach and guide your team to success.

Not only are systems important for your employees, but they are essential if you want to scale.

Why?

Because you can’t scale if more of your time is being taken up every time you hit a new revenue level.

In this video, I discuss more reasons why you need systems to scale, and why you NEVER want to be the smartest person in your company >>

How to Become a Better Leader

Leadership is a learnable skill, and there are many ways you could become a better leader.

First, you must know what you need to work on…

And this could be challenging, but whenever a problem arises with an employee, think about how your leadership has played a part in that problem.

Then brainstorm ways this problem could have been avoided if different actions were taken.

But if you’d like to know the 10 skills every good leader should have, then click here >>

To summarize this newsletter, if you take care of your employees, they will take care of your customers/clients.

It’s really that simple, but there’s a lot that goes into it, as you’ve just seen.

Until next time, go high ticket,

Dan Lok

P.S. – As I mentioned earlier, systems are vital to your business.

As luck would have it, we’re running our next S.M.A.R.T. Challenge™ on April 19-21.

This is my 3-day business immersive where you’ll gain the secrets and strategies I and my clients use to SCALE, SYSTEMIZE, and SUSTAIN our businesses through any economic climate.

I’ve used these exact strategies to generate over $100 million in my coaching/consulting business, and now I’m handing them to you on a silver platter.

We only run the challenge a few times per year, so don’t miss your chance to borrow my high ticket business playbook and make 2023 your best year yet >>

Leverage Your Effort For Max Return..

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Have you ever thought to yourself…

“If only I could duplicate myself, my business would run smoother and more profitably”?

If so, you’re not alone.

Trying to be everywhere in your business is a challenge every coach, consultant, or expert faces throughout their career.

And whether you’re at the stage where you can hire a Chief of Staff, or a Chief Operating Officer or not…

There are things you can do to effectively “duplicate” yourself in your business to leverage your time better.

How To Leverage Your Time If You’re a Solopreneur

If you’re the only person in your business, you’ll feel run off your feet at the best of times.

And if that’s you, then it’s absolutely VITAL you create systems and ways to streamline your operations.

I’m talking about templated emails, simple spreadsheets to record your sales and expenses each month, and other systems that make your business run smoother.

If you find you’re sending out the same emails often, create a template you can copy and paste so you only have to change minor details.

Sit down for a small amount of time each week to record any sales and expenses that came in in the last 7 days.

By the end of the month, your records will be top notch and it may only take 10-20 minutes.

Every time you notice “time vampires” sucking your time out of your day, that’s an area you could potentially systemize.

Be sure to document the process, so when you do hire an employee, they can pick up the task with minimal supervision in the beginning and ultimately zero supervision.

You can also find software online that saves you time, depending on the task.

An obvious example is social media post-scheduling.

How To Leverage Your Knowledge As an Expert

EVERY coach, consultant, or expert should leverage their knowledge online.

I’m talking about books and e-books, podcasts, online courses, lead magnets, webinars, etc.

You likely know this already, but what I’ve learned over the years is, we don’t always do what we know.

And to know and to not do, is to not know.

So, if there are any areas you could improve upon in your business when it comes to leveraging your knowledge…

Think of this newsletter as a kick in the butt to make it happen.

How To Ensure Your Material Reaches a Wider Audience

Speaking of leveraging your knowledge, this next strategy will work best for coaches and experts.

It has to do with creating certification programs that teach others your methods for getting clients amazing results.

You can effectively duplicate yourself with every new person you bring under your umbrella.

You sell the program and potentially get a cut of each client they coach, depending on how you set it up.

This allows you to spread your message faster, and also brings you multiple income streams in addition to your client work.

We have many certification programs in our business, most notably the High Ticket Coach™ Certification.

The potential here is limitless.

If you want to know how to create a high ticket program, then click here >>

How To Leverage Your Time With Group Coaching

I wrote an entire newsletter about group coaching and why I believe it’s the holy grail to not only scale your business but also leverage your time.

Look out for it in your inbox if you’d like to review it, the subject line was “Why group coaching eats 1-on-1 for breakfast…”

You can save so much time and make far more money with group coaching it’s not even funny.

Here are some of my best tips on running group coaching calls >>

How To Double The Size Of Your Business

I mentioned the job title Chief of Staff earlier in the newsletter.

A Chief of Staff is someone who thinks like you and can do things like attend meetings on your behalf, make key decisions, as well as carry out certain tasks you would normally do.

Hiring one is one of the quickest ways to duplicate yourself in your business, and has the potential to help you double the size of your company…

But like you, they can only do so much.

Eventually, your business will grow to the point you need another Chief of Staff because you can’t scale an employee.

At this stage, instead, what you want to do is hire a Chief Operating Officer.

A COO designs and implements systems and processes so a competent person can carry out key tasks overseen by the COO.

(Side note: I’m likely to do an entire newsletter on hiring key employees such as a COO in the future, so keep your eye out for that one.)

Of course, if you want to hire anyone in your company, you must stop micromanaging, if that is something you do.

I used to do this a lot, and I think it’s something almost every business owner does at first until they realize it’s stopping them from doing their job and their business from reaching its full potential.

How to Stop Micromanaging

The counter-intuitive thing about micromanaging is that it does the exact opposite of what we intend.

We think it will make things run smoother, and more effectively, and that tasks will be done to a higher standard…

But all it does is waste your and your employee’s time.

Not to mention it’s frustrating for all involved.

If micromanaging is something you do, then click here for 3 ways to stop >> 

So there you have it…

No matter the size of your business, there are always ways you can leverage your time, to save you trouble, and make your business more efficient and profitable.

Whether it be creating digital versions, your own systems, using software, passing on your expertise to others, or hiring key employees.

I hope you enjoyed this week’s edition of High Ticket Weekly, until next time…

Go High Ticket,

Dan Lok

P.S. – If you want to know how I weathered the storm of the last 3 years of what’s been the toughest period in economic history…

Click here for the full scoop, on how to SCALE, SYSTEMIZE, and SUSTAIN your business for years to come >>

So you can build a robust business that withstands the test of time.

When Should I Hire My First Sales Closer?

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Today, you’ll discover when you should hire your first salesperson, how to hire the right salesperson, and common mistakes to avoid.

How To Know Who You Should Hire First

There are a lot of conflicting opinions out there, and it depends on the type of business you run…

But you could hire a marketer, copywriter, accountant, admin clerk, and the list goes on, but…

As you’re a coach, consultant, knowledge expert, or trainer, it’s my belief that you should hire a salesperson first.

We’ll call them closers for the rest of the newsletter.

So why should you hire a closer first?

I recorded a quick podcast episode for you, where I explain this in its entirety.

Click here to find out why and how a closer will help you generate more revenue and get your time back >>

So you know why you should hire a closer as your first employee, your next challenge is to find the RIGHT person.

The Difference Between a Closer and a Salesperson

Before we go further, you may wonder why I call them closers, not salespeople.

Quick question…

What words come to mind when you hear the word salesperson?

Slimy, sleazy, snake oil, pushy, manipulative?

It’s likely you’re thinking of these words or others similar.

A salesperson is a good talker who pushes you into the sale and knows little about you.

A closer is a good listener who guides you to the sale and knows your pains, struggles, goals, aspirations, and motivations for wanting to solve your problem.

The ONLY Type Of Employee You Want In Your Business

Now, before I share with you how to find great closers, click here to watch this quick video about the 3 kinds of employees >>

This video will teach you the exact type of employee you want in your business and the ones you should avoid like the plague.

Now you know which employees you should avoid, here’s how to find the best closers >>

I’m willing to bet when you get to finding and hiring your closer, you may be tempted to hire someone who can “sell anything to anyone”.

In reality, you shouldn’t hire that kind of salesperson.

It sounds counterintuitive, but it’s true.

What you want is a “true believer” in your product or service.

Does that sound much more advantageous?

Click here for a deeper dive into why a “true believer” is a huge asset to your business >> 

How To Cut Your Losses When Your Closer Doesn’t Perform

You want to set your closer up for success, by giving them every opportunity to improve.

You must also give them a clear path to close more sales for you, thereby increasing their income in the shortest time possible.

You’ll want to give them achievable targets but you’ll also want to keep them challenged every month.

You want to know in advance if things won’t work out with your closer BEFORE they reach the end of their trial period, and here’s how you do it >>  

The #1 Mistake Entrepreneurs Make When Hiring

Profit is the ONLY reason you hire employees.

Even in an admin role, that employee takes over tasks you do that keep you away from making money.

You’re always hiring to make more money in your business.

 So, if your closer doesn’t perform, you’ve got to replace them, but if you make THIS common mistake when hiring, it makes replacing them near impossible >>

How To Screen Potential Closers

Some people are great at interviews but when it comes to performing in their job, they fall flat.

That’s why they’re so good at interviews after all… because they attend so many.

Here’s a secret strategy for screening and testing your candidates without them knowing >> 

Your interview process is very important, so you’ll want to arm yourself with a great set of interview questions specifically for hiring closers.

You can get those here >> 

The Psychology Behind Hiring Staff

Finally, I wanted to give you something to think about.

Would you rather have a company of giants or dwarfs?

Smart CEOs know if they hire people less capable than themselves, they’ll end up with a company of dwarfs.

If you want a deeper dive into why I adopt the “Russian Doll” principle when it comes to hiring, which allows me to create a company of giants, click here >>

After consuming all this content, you should be in a great position to hire your first closer, and set both of you up for success.

To your success,

Dan Lok

P.S. – If you’ve been able to grow your business well but you’re wondering how to get to the next level…

Click here to watch my Advanced Expert Masterclass, where you’ll discover the strategies and secrets I and my clients use to have consistent six-figure months >>

How To Hire Your Next Superstar

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This is something every expert, coach, consultant, or business owner should do, as the more value you give the more comes back to you in time.

So, today you’ll discover how to hire the right people for your team and how to build a powerful team of A players.

How To Build A Powerful Team

Business is a team sport, and as you know, you can only do so much as the CEO of your company.

I truly believe in hiring people who have greater skills than you in their area of expertise.

Because if you’re the most productive, smartest, and best-skilled person on your team, you’ll ALWAYS be the bottleneck.

Before you even think about hiring anyone, you must get CRYSTAL CLEAR on these 3 things >> 

One of the best ways I’ve found to build a powerful team is by finding out what your team members’ goals are.

What are they motivated by?

Figure this out and you’ll get the best out of your team.

How To Hire The Right People 

Once you’re clear on your vision, mission, and culture, you’re ready to find the people who’ll fit that culture and help you achieve your vision and mission.

After all, your business will never reach its full potential if your team doesn’t believe in what you do or fit the business culture.

I adopt a very unorthodox way of hiring talent.

In fact, I NEVER look at resumes.

I don’t care about their past, I care about their future.

I also care about attitude and culture fit.

I don’t even hire for skills necessarily…

In fact, a lot of my team members didn’t start out in their current roles.

I like to promote from within, so a few years after someone joins my team, they could be working in a completely different role.

If you want to know exactly how to build a high-performance team then click here to check out this in-depth video >> 

 

Why You Always Want To Hire People More Capable Than You

One thing I’ve noticed a lot is CEOs hire based on their insecurities.

Here’s what I mean.

If you’re always hiring people who aren’t as skilled as you because you think they’ll be easy to control, your company will find it hard to grow.

I mentioned earlier that you’d always be the bottleneck, but it’s far deeper than that.

Your job as the CEO isn’t to do each task better than your employees.

Your job is to be the captain of the ship…

The visionary…

The person who puts everything together and directs your employees to help you build the company’s vision.

That’s why you hire people who are experts in their field because it’s unlikely you have all the skills needed to build your vision.

Click here for a counter-intuitive insight into why you DON’T want to motivate your team, and what to do instead >>

 

How To Differentiate Between a Superstar and a Super-talker

When you’re looking for A players, here’s one thing I’ve learned.

There are people who talk a big game, and there are those who can deliver a big game.

Let’s pretend you’ve hired someone you believe will be a huge asset to your team.

Here’s how you find out which category they’re in.

You give them what I call a lame horse.

If they produce great results with the lame horse, only then do you upgrade their horse and watch them soar.

Click here to discover how to give your next team member a lame horse so you can monitor their progress and upgrade the horse when the time is right >>

 

How CEOs Communicate Effectively To Their Team

Here’s something that trips up a lot of CEOs, including me, [Name].

You see, it doesn’t matter how clear you are on your vision and mission and how high-performance your team members are…

If you can’t communicate with them effectively, the tasks you give them won’t be executed with precision.

I’ve had moments in my business where I was absolutely crystal clear on what I wanted the project to look like…

But when I received the first version, it was nothing like I thought I’d explained it.

I realized that I was the issue.

I needed to get better at explaining how I wanted the project to look.

Communication is the message sent, message received, and message acted upon.

If you’d like to see a roleplay of how to communicate effectively with your team members, then watch this video here >>

 

How to Get Crystal Clear On Where Your Business Is Headed, So You Can Lead Your Team To Victory

Before we wrap this up, I wanted to share with you a powerful way to gain clarity on your vision, mission, and business so you and your team can operate at the highest levels possible.

I know it’s not related to hiring a team member, but as we’ve moved on to getting the best out of your team members, I think it’s relevant.

The secret lies in what I call “think time”.

Every day I set aside a certain amount of time to think about where my business is at.

I ask myself 3 simple yet powerful questions >>


These questions allow me to figure out the best next steps forward and much much more.

Every successful person I know allocates time to think time.

Because you’re busy every day, you don’t have time to sit down and think about things.

That’s why think time is so important.

In closing, the word “clarity” has come up a lot in this newsletter.

Getting crystal clear as often as possible will help you in every aspect of your business from making key decisions to hiring the right people and more.

Until next time, go high ticket,

Dan Lok

P.S. – If you want to hit 6 figure months you’re going to need complete clarity on your high ticket offer.

So, if you’d like an insight into how I create irresistible high ticket offers that allow me to have consistent 6 figure months, then click here to watch the Advanced Expert Masterclass >> 

How To Manage Professionals In Ways That Unlock Their Full Potential

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We hate to break it to you, but if your business is falling apart, it’s probably not your team’s fault. It’s probably yours. That’s why you need to be sure of one thing – how to manage professionals better.

As a leader, you’re responsible for the talent you bring in. They might have the skills, but they could still lack training when it comes to scaling the business.

Most professionals know how to do their job. They do what they’re supposed to and then call it a day. 

Yet few of them are thinking about going the extra mile. When a team works hard together to help each other grow, everyone will get to reach their full potential.

You could scale your business faster, and your professionals will get recognized easier. That’s what a dream team is all about.

A lot of business owners are missing this big picture. They find ways to become less involved in team projects instead. 

If you don’t put enough work into your team, your team isn’t going to do the same with your business.

Without further ado, here are some ways you can learn how to manage professionals:

It All Starts With You

Your business is a reflection of you. Click To Tweet

Before you think about hiring more people, you have to be transparent with yourself first. 

Can you be a role model for them? Is there something you still need to develop so that you can share what you know? 

The chances are you don’t know everything yet. Nothing can be more powerful than a leader who is always learning. With that, others are likely to look up to you for guidance.

What makes a good leader is someone who can give support to their team. For that to be possible, you’ll need confidence and skills. Once you’re able to motivate others to do the same, their performance will speak for itself.

A good question to always ask yourself is, “How can I make this better?”

It’s rare for businesses to have a perfect anything in place. To optimize your operations and systems, you have to keep in mind there is room for improvement. Don’t settle for anything less.

When you’re learning how to manage professionals, they need to think the same way. It will challenge them to become better versions of themselves. This will get them to invest time in maximizing efforts.

Understanding Their “Why”

You have a “why” and other people have their own “why.” Do you know everyone’s “why” though?

Why do they do what they do? Why do they want to work with you? Or, why do they make certain decisions?

When you understand everyone’s “why,” you will learn how to manage professionals better. You will know their goals and what they’re trying to achieve when working with you.

If they want to work with you because they look up to you, then you should lead them to the path of success. If they want to grow within their skills, then you should challenge them. Give them new opportunities to level up faster. Everybody will win.

All it takes is for you to listen to their personal goals. Then you guide them in the right direction while they help you. That’s the bridge you need to build for them to close the gap.

Some business owners don’t challenge their team enough. They leave them with repetitive tasks and don’t end up feeling fulfilled in their position. This is why it could take years for employees to receive a promotion.

People have asked Dan Lok many times how he was able to become successful at a young age. His answer? His “why” was big enough. What that means is that he had no choice to give up and was that hungry for his success. 

When your “why” is big enough, you’ll go out of your way and do whatever you can to get what you want. That’s what Dan did, and it works for him. 

It’s no different for anyone else. Most people have a strong “why” but haven’t discovered how to achieve it. That’s why it’s your role to understand them and lead the right way.

Mind & Body Over Everything Else

This is what the Global Wellness Institute found in a survey:

When workers feel mentally unwell, it affects their work performance.

  • 62% of workers say it affects their ability to get work done
  • 63% of workers say it affects their engagement in work
  • 62% of workers say it affects their motivation to do the job well

This includes your team’s emotional well-being. When your mind and body aren’t in the right place, everything else won’t be either. 

The main cause of this can be because of stress, pressure, or the work environment itself. It’s important to keep the energy high within your team. 

You can relate this situation to batteries. Every new battery is packed with a lot of power until you start using it. Sometimes it can be overused for a short period of time. This will make the battery weak and not work anymore. 

In your case, your team is your power source for your business. Their performance will determine the short and long-term impacts. 

Once you get how to manage professionals at a high-level all the time, you’ll have a powerhouse team. The result of this will transform into a lot of accomplishments. 

To get your team to operate with good mental wellbeing all the time, they need to have the right mindset first. 

What differentiates entrepreneurs from each other is their mindset. A typical mindset is different from a millionaire mindset. If you or your team want to get to the next level faster, they need to be thinking at that level first.

One way to adapt the right mindset is by visualizing what you want to happen. Your team needs to do this too. You can remind everyone of their goals and what’s going to happen once they achieve it.

Be authentic, genuine, and interesting. It doesn’t have to always be about seriousness in the workplace. Also, encouragement is not a hard thing to do, and it will work in ways you can’t imagine. 

Mindset can give anyone the motivation to succeed. Once you have it, not even a rainy day will bring you down. 

The Training Never Stops

Once you learn something once, it doesn’t mean you’re done learning forever. 

The world keeps changing and people keep innovating. There’s no real stop to learning because you will fall behind in the market if you’re not up to date. 

You have to expect the same from your team. If they are open to keep learning and honing in on their skill set, it’ll give them more motivation. 

In fact, the training part of every new job is likely the most motivating. That’s because you’ll be eager to learn something new and get good at it. Once you gain a new skill, you’ll feel the job is worth it because you see improvement in yourself.

American Author Dr. Seuss said, “The more that you read, the more things you will know. The more that you learn, the more places you’ll go.”

When you figure how to manage professionals and their attitudes, achievements are endless.

Training doesn’t have to come from you all the time. It can come from your top performers in your team. You can offer them a promotion when you feel they deserve it. Also, provide them with the necessary leadership skills to train someone else. 

The goal is to always keep everyone learning. Then, celebrate the outcomes together.

Avoid The Lone Wolf Mentality

The way you build your team environment is going to determine how you will build your success.

With that said, it’s not always better when individuals are too independent. When they’re used to working alone, they can fall into a lone-wolf mentality. 

Being a lone wolf will keep you from building strong connections. You can gain so much more valuable insights from other people. It makes a huge difference when everyone in the work environment is helping each other grow.

When you make time for the people you work with, they can inspire you to do better. You would be able to count on your team’s support when it comes to feedback.

Feedback is crucial for everyone’s performance. Without it, you wouldn’t know how to manage professionals and their weaknesses. It helps you understand where you and everyone else are at as well as what still needs improvement.

For example, there might be a skill you could improve on and learn from someone else on your team. If you’re a lone wolf, you might never have asked for feedback. You wouldn’t know whether you need to improve or not.

If you’re open about sharing your progress and ideas, you could receive value back. People on your team could provide you with better resources or teach you how to do things in a better way.

Even making simple conversations would still move the needle. So if you notice that someone hasn’t reached their full potential, first ask them if they tried to work in a team yet. Have they put the effort in collaborating to get the help they need from others?

Working together is always better than working alone. A team is when everyone combines all their unique talents together to make a strong outcome. 

John J. Murphy, CEO of Venture Management Consultants, said: “When we bring them to the table and share them for a common purpose, it can give companies a real competitive advantage.”

If you want the best for your business, you can do so by making sure the environment is suitable for everyone. Make it as easy as possible for them to collaborate and connect with each other. When everyone is helping each other, there will be fewer mistakes in the long-run.

Every Person is Part of The Bigger Picture

Does every member of your team know what success looks and feels like?

If so, they should be able to act the part in their role. If not, you’ll have to create expectations for them to do what they need. 

As a leader, it’s important for you to be clear on your expectations in everyone’s role. You might even need to show or to explain how they can become more successful. Once they know what it looks like, they’ll know how to deliver excellence. 

When people can predict what the outcome is going to be, they’ll develop the will to achieve it. That’s also when they’ll unlock their self-motivation and build on the confidence to succeed. 

For instance, Dan Lok has always envisioned his success when he was a teenager. Even though he hadn’t felt success at that point, he knew what it should look like because of the people he looked up to.

It was possible for Dan to follow the right path to success because he had mentors leading him the way. This isn’t an easy thing to do, but it sure is a faster way to get there when you can avoid mistakes. 

What does success mean to you? What motivates you to keep doing what you’re doing every day? Or what are you doing to work towards it?

When you create a vision for your company, your team can follow it. It’s a powerful thing when you all share a vision together.

Your vision will give everyone a sense of purpose and meaning in the role they’re in. As everyone’s role is as important, it’s fulfilling to know you’re responsible for the bigger picture. 

No one should have to feel they’re less than someone else. Even if they’re in a lower position, they can still bring value to the table in other ways. 

You can encourage your team to work smarter and challenge them to do better than the previous time. That’s how everyone will stay invested in a greater impact.

It’ll be your part to provide them with the right tools they need to execute. If they’re working with incompetent resources, then you can’t expect spectacular results. 

You can think of it like this: the quality you put into your team will be the quality of work they put out. It’s worth any price you pay to have quality. The results could bring in the highest ROI for you.

Failure Equals Success

8 out of 10 businesses fail, and most of them don’t even know why they fail. 

What some businesses don’t understand is that failure is all part of the learning process. The same goes for people too. No matter how smart or skillful someone is, failures will still happen.

That’s because we humans make mistakes and have higher expectations. Not every experience will be perfect. 

It doesn’t mean you or your business are a complete failure. It means you’ll have to learn from the failures to find greater success. Those who accept more failures will succeed faster.

When you’re the leader, it’s crucial to not criticize your team for any of their mistakes. Great leaders will help build them back up as soon as possible.

Instead, you can leverage failures as more opportunities. To do this, you must see all failures as part of growth to strengthen innovation. 

Without feeling like mistakes will set you back, you can think from a better mindset. In reality, mistakes will only hold you back if you allow it to. But if you decide to take it as a lesson, you’ll be less likely to ever make the same mistake again. You might even find greater opportunities along the way. 

Like Dan Lok, he failed 13 businesses before he got to his first success. If he gave up the 13th time, do you think he’d get to where he’s at today? No.

You see, failure is necessary. If you don’t have enough of it, then you might not have reached your fullest potential yet. That’s why you have to stick with your vision. 

When you keep your end goals in mind, you’ll find ways to get there. It might not work the first way, but you’ll perfect it more as you go. Even if you get things right the first time, there’s always room for optimization. 

Discover How To Manage Professionals The Smarter Way

If you want your team to help you scale your business with fewer mistakes along the way, you’ll need to get this right. 

Learning how to manage professionals is easy when you can show your support to them. Only then will they feel you care for their continuous success.

The best way to do this is to think of your team as your backbone. Each role in your business is critical for your success. You have to treat everyone as if they bring in the same value as others. 

That way, nobody feels their role is too small. With your leadership skills, you can help your team achieve more for themselves. 

When you invest your effort in giving them feedback, your team will start to see potential and growth. After all, every person wants to feel fulfilled in what they do and become part of a bigger mission.

At Dragon 100™, that’s what Dan Lok can teach you. In this exclusive advisory board, you’ll surround yourself with the world’s best leaders. 

There’s no better place to be than a room full of successful A-level players. These industry leaders are on their way to scaling to an extra 6-7 figures in their business. 

You too can be a part of this private group and connect with some business insiders. You will be able to manage your professionals the smarter way to reach high-level success. But don’t wait until you’re ready because Dragon 100™ only accepts 100 members.

Click here to apply to become a member of Dragon 100™ today.

How Organizational Performance Can Drive Employees To Make Smarter Decisions

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Do you know what the biggest needle mover is for your organizational performance?

It’s the ability to make as many decisions as possible and to make them fast. This strategy doesn’t only apply to you but to all of your employees as well. In fact, employee involvement in decision making should be your company’s backbone and is key to improve work performance. Let’s face it – you can’t keep track of everything that goes on within your company. 

It’s better to trust and have confidence in the people you work with. That way, you can focus on what matters most to you – without the extra stress. 

As soon as you have the instinct to act on a goal, you need to take action immediately. If you don’t, your brain will kill that desire within seconds. 

Sounds crazy, right?

TEDx speaker Mel Robbins wrote a book about this called The 5 Second Rule. She talks about how you can transform your work and life by being confident in the decisions you make every single day and as a result improve work performance.

All it takes is 5 seconds for you to make every decision. After 5 seconds, that’s when you’ll start to hesitate with your ideas. You wouldn’t want that, would you?

It might take time for you to practice making these decisions so quickly. But as soon as you get used to it, your business’s 1-year plan could come a lot sooner.

So if you’ve been asking yourself, “What will help us make smarter decisions?” Count 5-4-3-2-1-GO, and you’ll be happy you did.

How to improve organizational performance

1. Know Your Priorities

Before your company makes any decisions, you have to set your priorities straight.

Priorities can change all the time. What you have planned before might not work in the following months.

As a business owner, it’s your role to make sure everyone in your company understands your priorities. That also means being familiar with your vision and values too.

When everyone is on the same page, it makes optimal organizational performance possible. They will have a clear picture of what their responsibilities are to achieving goals.

One way that will help your employees make smarter decisions is by listening to them more. It’s never been more true when you hear that the art of communication is the language of leadership. If your focus is on employee involvement in decision making, you’ll get more done and this is an important way to improve work performance.

picture of a man on the phone with boats in the background for the ways to improve work performance post

“How much time would you save if you didn’t have to make every decision? What would you do with all that extra time?”

As long as you set priorities for your company, then there would be a strategic plan to execute. Your employees will look for the right decisions to support your goals. 

But if you’re unclear about what those goals are, it’s harder for them to decide what to do next. They’ll have to rely on you to make decisions for them since they want to avoid making mistakes. 

If you want to see how your employees are making decisions, you can compare what they do with what you would do. If that doesn’t match, then that’s something you all still need to work on.

Even the managers in your team need to have the same thought process as yours when it comes to decision making. That way, they can reinforce their decisions to the rest of your employees. 

Not everyone will make the right decisions for themselves at the beginning. It’ll take time for others to understand how to make your goals happen. So, you can always provide knowledge and resources for them to achieve faster.

2. Have a Game Plan to Improve Work Performance

Did you know that your employees can and should go beyond doing their job?

You’re not only hiring them to work for you, you’re hiring them to build on their strengths. You pay them to become the best version of themselves. That way, you can leverage their skills and talents for optimal growth.

When employees get to do what they’re skilled at, they’ll be comfortable with decisions.

Your life changes the moment you make a new, congruent, and committed decision. Click To Tweet

photo of staff making decisions which is one way to improve work performance post

Since all roles in your company are different, you’ll need to come up with a game plan for every role. A plan that works for the designer might not work for the writer for example.

Your team will make smarter decisions when you avoid the one-size-fits-all approach. That means you can’t assume that every business training will help each employee.

What you need to do is match your employees’ abilities with the correct skillful work. This will help sustain organizational performance when no one is under-performing. 

Even if you’ve had an employee work for you since the start of your company, there’s still a lot they might not know. 

For example, if their role is to work in the warehouse, then they won’t know how to function the storefront – and vice versa. Or someone in charge of writing ads might not be skillful enough to take on sales calls too.

It’s better for each employee to stick with that one thing they’re specialized in. This will help them grow in their role and become an expert that others will look up to.

After deciding who’s good at what, you can then pair employees in teams where you see them thriving the most. It could be for content creation, project management, etc.

You can carry out employee involvement in decision making by asking these questions:

  1. What’s the decision?
  2. What information do you need?
  3. Are there any alternatives?
  4. Can you weigh the evidence?
  5. What actions will you need to take?

These questions will become secondhand nature to you every time you make decisions. It creates a process and less confusion when driving out actions fast. Your team will be able to track progress and make fewer mistakes and will lead to improvement in work performance.

3. Coach Employee Involvement In Decision Making

According to the International Coaching Federation, 86% of companies recouped their investment into coaching.

Employees who receive coaching could increase self-confidence, improve relationships, and develop communication skills. These are all necessary for personal development and organizational performance. It will enable your team to bring more results to the table.

Good coaches have these 5 characteristics:

  1. Actively listen: You listen to and understand workplace concerns.
  2. Answer questions: You ask and answer questions that will help your team understand and make better decisions. 
  3. Be non-authoritative: You take on a non-authoritative approach, recognizing the success of a team effort where you work on goals together.
  4. Be transparent: You are transparent in all aspects with no hidden agenda or emotional attachment to situations between employees. 
  5. Provide direction: You give direction with the proper training and tasks to move employees towards success.

group of colleagues discussing an issue or problem

With the right coaching, your company will make fewer wrong decisions. Poor decision making can cost money and time. No business owner would want that to happen.

Instead, it’s a smart choice to invest efforts into successful coaching. After all, it’s the coach who helps a great team make smart decisions. When a leader is inexperienced, it can slow down the workflow.

The only decisions you should make are the ones that impact each department of your business. The managers can decide which tasks to delegate to your employees. As for your employees, it’s up to them and their skills to complete those tasks. 

If your employees need help with bigger decisions, they should reach out to the managers. That’s why it’s important for teams to collaborate and communicate solutions. It’s also easier for everyone to give and receive feedback when you’re working closer together which will lead to improved performance at work.

To become more efficient, employees should always provide the best information possible. They should consider some supportive decisions that may work first. So both managers and yourself will have fewer problems deciding what’s best for the company.

4. Ensure Your Judgement Is Good

Judging isn’t always a negative.

In any business, judgment will help make complicated structures more simple. You will gain more wisdom and experience too.

Without good judgment, you won’t be able to make the best decisions. While making a judgment, you can ask yourself these questions:

  • Am I the decision-maker?
  • How much time do I have to make this decision?
  • Do I have all the facts?
  • Who’s opinion would I want to hear from?
  • How can I get better at making good judgments?

The more opportunities you provide for employees to practice, the smarter the decisions. There will be enough feedback to know how to navigate through any difficult decision. 

A perfect example of this would be employees receiving feedback, guidance, and practice. 

If leaders fail to guide employees, they won’t be able to improve their behaviors. They would never reflect on the mistakes they’ve made or been capable of refining solutions.

Your employees need to see what decisions will and will not align with your company’s goals and promises. This will become a big driver in the workplace.

Former U.S. President Woodrow Wilson said, “One cool judgment is worth a thousand hasty councils. The thing is to supply light and not heat.”

When you can adjust to better choices quickly, you’ll improve future judgment by a lot. Imagine how your team’s progress would look without any second guesses? Organizational behavior is essential for improving performance and commitment at work.

5. Track Ways To Make Smarter Decisions

The easiest way to make a decision is to see what’s tracked. 

That means you’ll need to record what happens before and after the results. This tracking progress will increase the effectiveness of employee involvement in decision making.

If you want to improve organizational performance, you’ll need repetitive winning outcomes.

Making decisions can cause employees to procrastinate, lose self-control, and lack quality. That’s why when you take advantage of your business data, it can help you decide what to do next.

Even if some data can’t make decisions for you, it will still narrow down your choices to find the right one. You’ll feel more confident when you’re not guessing what you should do.

To measure your efforts, you can track your company’s KPIs (Key Performance Indicators).

You’ll need to find out which metrics are important to you to help you measure the improvement in work performance.

For example, you could measure:

  • Average conversion time
  • Blog subscribers
  • Click-through rate
  • Cost per production
  • Engagement rate
  • Sales revenue
  • Social media traffic
  • Training costs
  • Website visitors
  • And so much more

What KPIs are important for your business?

These metrics are a huge resource for you and your team. Once you have the data laid out, it’ll be easier to make reasonable decisions for the company. 

This is something Dan Lok does when he wants to run ads on his programs. 

Since there are so many platforms to choose from when advertising, it’s best to focus on only a few or even one. For Dan, he tested out ads on Google, YouTube, Facebook, and more.

It seems like most of his students are finding him through Facebook. So, it would make sense to focus more on your ad spend on the platform that helps you create the most results. 

Makes sense, right? Keep in mind, the fastest way to improve is to test and see what works.

6. Optimize Your Progress

After you track your progress, you need to optimize them for better organizational performance.

Every great decision-maker wants to make smarter decisions all the time. To achieve that, you’ll need to keep finding ways to do things better. 

It could be as simple as redesigning your logo or as complex as developing a new website. Either way, these changes can generate more revenue for your business and improve work performance. 

How?

Well, technologies and the internet world are always changing. More people are online now and new apps are available. This means you’ll have to keep up to date on what’s trending. 

If you’re behind in the game, your competition might have the advantage. That’s why it’s crucial for you to keep updating your company’s processes. 

There’s an innovation for almost anything. If you feel that your workflow could speed up, there’s most likely a tool that can help you. 

When you can leverage the right resources, you’ll come across fewer problems in your business. And who wouldn’t want to be hands-off as much as possible?

Your team’s productivity and growth will speed up while performing at a high level. That’s what optimization can do for you when you put your focus towards it.

The ultimate goal should be for you to optimize everything – including your employees.

85% of search marketing professionals will focus more on conversion rate optimization. That means their marketing focus increases by 85%. Can you imagine what the results would be like?

It’s true that companies will have a higher chance of success by testing and optimizing more. You could add a few more zeros in your bank account.

Before you even think about running a new business, you need to optimize what you have first. Otherwise, you’re going to get side-tracked and never fix existing issues. Then, you’ll be able to carry out good habits in all aspects of the business.

7. Take Your Organizational Performance To The Next Level

Having employee involvement in decision making will take your hands off from a lot of things.

You don’t have time to hold your employees by the hand and make decisions for them. 

When there are hundreds of decisions to make every day, you’ll have no choice but to trust your team. You’ll need to rely on them to help make smarter decisions for you.

Sometimes it doesn’t go the way you want and can cause long-term mistakes. This also includes the loss of time, money, and resources. 

So, how can you ensure that mistakes like this won’t happen?

It’s important for you to build confidence in every employee that works with you. You’ll need to track and optimize everything in your business for better results.

The best way to go about this is to give your team the attention they need. 

Once they receive the proper training and feedback, they’ll be able to help you run your business. They can make bigger decisions on the spot. Or, they’ll know to reach out to other team members for guidance. Organizational behavior is essential for improving performance and commitment in the workplace.

As long as you’re transparent and supportive, your team looks forward to honing their skills. When you help them win, they will help you win too.

If you would like to find out how to lead a team to make smarter decisions and improve work performance, Dragon 100™ might be for you. 

Dragon 100™ is an advisory board designed for only 100 qualified entrepreneurs. This isn’t for everyone. It’s especially not for every business.

But, if you have what it takes to scale your business to the next level then this is the right place. Inside of Dragon 100™ you’ll surround yourself with the world’s great decision-makers.

You’ll even get to discover how to add an extra 6 or 7 figures to your business in a short period of time. With Dan Lok’s guidance, you’ll save years from figuring it all out on your own. 

Click here to apply and become a Dragon 100™ member today.

I hope you enjoy reading this blog post.

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