Customer Success

Customer Support and Communication on Kajabi

Well done, you have made it this far! Today, we’re delving into the crucial world of customer support and communication on Kajabi. 

As successful entrepreneurs, we understand that keeping our students happy is the key to long-term success. 

So, let’s explore the best practices for setting up top-notch support systems, responding to inquiries promptly, and establishing effective communication channels to engage with our valued students.

The Importance of Excellent Customer Support

Delivering exceptional customer support is not just a checkbox; it’s the heart of our course business. When our students feel supported and heard, they’re more likely to thrive in our courses and recommend us to others. 

Make sure to prioritize their needs and concerns, and let’s get started on building those strong connections.

Setting Up Support Systems

On Kajabi, setting up support systems is a breeze..

Utilize the Help Center feature to create a knowledge base where students can find answers to common questions. Provide detailed documentation and tutorials for seamless self-help. 

Additionally, make sure to offer contact options like email or a ticket system for personalized support.

Responding Promptly

Time is precious, and prompt responses matter. Aim to answer student inquiries as quickly as possible. Even if you don’t have an immediate solution, acknowledge their message and let them know you’re working on it. 

Your attentiveness will earn you trust and respect.

Utilizing Kajabi Support Resources

Kajabi has your back when it comes to support. They offer 24/7 support through chat and email to assist with any technical or platform-related issues. 

Don’t hesitate to leverage their resources and take advantage of the extensive support they provide.

Communication Channels for Updates and Engagement

Keeping your students informed and engaged is a game-changer. 

Use Kajabi’s communication tools, like email campaigns and announcements, to provide updates on course content, events, and special offers. Regular engagement builds a sense of community and excitement around your courses.

Creating a Community Forum

Fostering a sense of community among your students is invaluable. Consider setting up a private community forum on Kajabi where students can interact, share insights, and support each other on their learning journey. 

A thriving community leads to higher engagement and satisfaction.


Congratulations! You’ve now unlocked the secrets to providing top-notch customer support and establishing effective communication on Kajabi. By setting up support systems, responding promptly, and engaging with your students, you’re taking your course business to the next level. Remember, happy students lead to thriving businesses.

►► Ready to elevate your course business and take customer support to new heights? Join my FREE masterclass on how to get paid for what you know:

►► And grab a FREE trial of Kajabi + $5,995.00 of FREE bonuses here:

Let’s create an exceptional learning experience together!

To your unstoppable success,

Dan Lok

Leveraging Kajabi Communities for Engaged Students

Welcome to the exciting world of Kajabi, where we’re about to uncover the incredible potential of Kajabi Communities in creating a thriving learning ecosystem. Whether you’re a seasoned educator or just starting on your course creation journey, harnessing the power of community can take your students’ engagement to the next level.

Step 1: Understanding the Role of Kajabi Communities

Kajabi Communities are virtual spaces where your students can interact, collaborate, and support one another on their learning journey. These communities play a pivotal role in creating a sense of belonging, which leads to increased student satisfaction and retention.

Step 2: Setting Up Your Kajabi Community

Creating a Kajabi Community is a simple yet impactful process:

  • Community Structure: Plan the structure of your community, including categories or topics that align with your course content.
  • Invitations and Access: Send personalized invitations to your enrolled students, granting them access to the community.
  • Community Guidelines: Establish clear community guidelines to ensure a positive and respectful environment.

Step 3: Managing Your Community

As a community host, you play a vital role in ensuring the community thrives:

  • Moderation: Moderate the discussions and conversations to maintain a supportive atmosphere.
  • Engagement Initiatives: Initiate discussions, pose questions, and encourage student participation to spark engagement.
  • Recognize Contributions: Acknowledge and celebrate valuable contributions from students to encourage further engagement.

Step 4: Encouraging Student Interaction

Student interaction is key to a thriving community:

  • Discussions: Encourage students to participate in discussions related to course topics, assignments, or industry trends.
  • Q&A Sessions: Host regular Q&A sessions to address student queries and provide additional clarity on course materials.
  • Peer Interaction: Foster peer-to-peer interaction, allowing students to learn from one another and build a support network.

Step 5: Tracking Community Engagement

Monitor community engagement metrics to understand its impact on student satisfaction and course success:

  • Active Users: Keep track of active community users to gauge the level of engagement.
  • Popular Topics: Identify popular topics and discussions to understand student interests.

Step 6: Nurturing a Positive Learning Environment

Nurturing a positive learning environment within the community is vital for its success:

  • Encourage Respect: Foster a culture of respect and inclusivity where all students feel valued and heard.
  • Provide Support: Offer support and encouragement to students, helping them overcome challenges and celebrate their successes.

Remember, your Kajabi Community is more than just a forum – it’s a space for students to connect, grow, and thrive as they embark on their learning journey.

>> Don’t forget to claim your FREE trial of Kajabi + $5,995.00 of FREE bonuses at and join my FREE masterclass on how to get paid for what you know at

On Day 16, we’ll delve into the art of effectively promoting your course through email marketing. Until then, create thriving Kajabi Communities that foster engaged and motivated students!

To your unstoppable success,

Dan Lok

Creating Engaging Course Content on Kajabi

Welcome back, course creator! 

Today, in our exploration of Kajabi, we’re delving deep into the heart of your online course – the content creation process. I’ll be sharing strategies to plan, structure, and deliver compelling course content on Kajabi that will captivate your students and foster a truly immersive learning experience.

Step 1: Planning and Structuring Your Course Content

Before you embark on creating your course materials, take the time to plan and structure your content thoughtfully. Start by outlining the key objectives and learning outcomes you want to achieve with your course. Break down your course into modules and lessons, ensuring a logical flow of information and concepts.

Consider your target audience’s needs and preferences while structuring the content. Keep it organized and easy to navigate, allowing students to progress through the material seamlessly. A well-structured course enhances student engagement and boosts retention.

Step 2: Uploading and Organizing Course Materials

With your course structure in place, it’s time to bring your content to life on Kajabi. Upload your course materials, which may include videos, PDFs, quizzes, and other resources, to the corresponding modules and lessons.

Kajabi’s intuitive course builder allows you to organize your materials with ease. Create visually appealing lesson layouts, and use descriptive titles and introductions to give students a clear understanding of what each lesson entails. 

Remember, a well-organized course makes learning enjoyable and effortless for your students.

Step 3: Keeping Content Engaging and Interactive

Engagement is the key to a successful online course. Keep your students hooked with interactive elements throughout the course. Here are some tips to ensure your content remains engaging:

  1. Video Lessons: Leverage the power of video to deliver your course content. Keep videos concise, visually appealing, and deliver information with enthusiasm. Break longer videos into shorter segments to maintain student interest.
  2. Quizzes and Assessments: Periodically include quizzes and assessments to reinforce learning. This interactivity boosts retention and allows students to gauge their progress.
  3. Discussion Forums: Foster a sense of community by setting up discussion forums where students can interact, ask questions, and share insights. Active discussions enhance the overall learning experience.
  4. Practical Exercises: Incorporate practical exercises and real-world applications to make the learning process tangible and relevant.
  5. Personalized Feedback: Provide personalized feedback to students on their assignments or assessments. This gesture shows your commitment to their progress and builds a stronger connection.

Step 4: Encouraging Continuous Learning

As your students progress through the course, encourage them to explore additional resources and bonus materials to deepen their knowledge. 

Offer supplementary content, such as eBooks, webinars, or case studies, to inspire continuous learning beyond the core course materials.

Additionally, create a sense of achievement and motivation by awarding certificates or badges upon course completion. Celebrate your students’ success and reinforce their commitment to lifelong learning.

Congratulations! You’ve now learned the secrets to creating engaging and captivating course content on Kajabi. Your dedication to delivering valuable content will undoubtedly leave a lasting impact on your students’ learning journey.

>> Before we part ways, don’t forget to grab your FREE trial of Kajabi, along with $5,995.00 of FREE bonuses, by visiting

>> And for more valuable insights, be sure to watch my FREE masterclass on how to get paid for what you know at Keep elevating your course content, and I’ll see you on Day 9 of our Kajabi adventure!

To your unstoppable success,

Dan Lok

Kajabi vs. Competitors: Making the Best Choice for Your Course

Today, we’re delving into a critical topic that every course creator should consider – comparing Kajabi with its competitors. As a seasoned entrepreneur, I know that choosing the right platform can make or break your course business. So, let’s roll up our sleeves and dissect Kajabi alongside other popular course creation platforms like Teachable, Thinkific, ClickFunnels, and Kartra.

By the end of this article, you’ll have a clear understanding of why Kajabi stands out from the crowd and how to make the best choice for your course creation goals.

Kajabi: The Unstoppable Leader

Kajabi has earned its reputation as a powerhouse in the online course creation space, and for a good reason. This all-in-one platform is designed with the course creator in mind, offering a seamless experience from start to finish. 

Here’s why Kajabi shines in comparison to its competitors:

  • All-in-One Solution: Unlike some of its competitors that require piecing together multiple tools, Kajabi provides an all-in-one solution. From course creation to sales funnels, email marketing, and website building – Kajabi has it all under one roof. This cohesive approach streamlines your workflow, saves you time, and eliminates the need to integrate various third-party tools.
  • User-Friendly Interface: Kajabi’s intuitive interface is designed to make course creation a breeze, even for beginners. With its drag-and-drop editor, you can effortlessly create beautiful course content, landing pages, and sales funnels without any technical know-how. This simplicity empowers you to focus on what matters most – delivering high-quality content to your audience.
  • Advanced Customization: While Kajabi provides stunning templates to get you started, it also offers advanced customization options. You can tailor your course pages and website to match your branding, giving your business a professional and polished look. This level of flexibility sets Kajabi apart from platforms with limited design options.
  • Built-in Email Marketing: Kajabi’s robust email marketing tools eliminate the need for third-party email services. You can nurture your audience, send targeted campaigns, and track your performance all within the platform. This integrated approach streamlines your marketing efforts and helps you build strong relationships with your students.

Kajabi vs. The Competition

Now that we’ve explored Kajabi’s strengths, let’s compare it with other notable course creation platforms:

  • Teachable: Teachable is a popular platform known for its simplicity and ease of use. It offers a user-friendly interface and is an excellent option for beginners. However, Teachable’s lack of built-in email marketing and sales funnel features may require you to integrate additional tools.
  • Thinkific: Similar to Teachable, Thinkific is beginner-friendly and offers a range of customization options. However, its marketing capabilities may not be as robust as Kajabi’s. Integrating third-party tools for email marketing and sales funnels may be necessary.
  • ClickFunnels: ClickFunnels is renowned for its powerful sales funnel capabilities. While it excels in funnel creation, it may not provide the same level of course management features as Kajabi. Additionally, ClickFunnels’ pricing can be higher, especially if you need additional tools for course creation.
  • Kartra: Kartra is an all-in-one marketing platform that includes course creation capabilities. It offers a wide array of features, but its course creation tools may not be as specialized as Kajabi’s. Consider whether you prioritize marketing features or course management when making your decision.

Making the Right Choice for Your Course

Ultimately, the best choice between Kajabi and its competitors depends on your unique course creation goals. Here are some key considerations to help you make an informed decision:

  • Your Course’s Specific Needs: Assess the features and tools you require for your course business. If you prioritize an all-in-one solution with advanced customization and built-in email marketing, Kajabi may be your ideal fit.
  • Budget: Consider your budget and the value each platform offers. While Kajabi’s pricing may be higher, its comprehensive features can lead to higher revenue and a more streamlined operation in the long run.
  • Future Growth: Think about your long-term vision for your course business. If scalability and advanced marketing capabilities are vital, Kajabi’s integrated approach may better support your growth.

Final Thoughts

As we wrap up our comparison of Kajabi and its competitors, remember that the right platform can elevate your course business to new heights. 

Kajabi’s all-in-one solution, user-friendly interface, advanced customization, and built-in email marketing make it an unstoppable force in the industry. 

However, carefully assess your unique needs and budget to make the best choice for your course creation journey.

►► Grab your FREE trial of Kajabi + $5,995.00 of FREE bonuses here: ◄◄ 

►► Watch the FREE masterclass on how to get paid for what you know: ◄◄

Stay tuned for more valuable insights on Day 6, where we’ll explore how to leverage Kajabi’s marketing tools like a pro. Until then, keep pushing forward on your course creation path!

To your unstoppable success,

Dan Lok

Kajabi Pricing Demystified: Choosing the Right Plan for You

Today, we’re going to dive deep into the world of Kajabi pricing. I know, pricing decisions can be tough, but fear not – I’ve got your back! I’ll demystify the different Kajabi plans and help you choose the perfect one for your unique course business.

So, let’s get started!

Breaking Down the Kajabi Pricing Plans:

  • Basic Plan: Kajabi’s Basic plan is the starting point for new course creators. It comes with essential features to get your course up and running. With the Basic plan, you’ll have the power to create and sell your online courses, access Kajabi’s beautifully designed templates, and utilize email marketing tools to connect with your audience. It’s a fantastic option if you’re just beginning your course creation journey and want a solid foundation to grow from.
  • Growth Plan: The Growth plan takes things up a notch. It includes all the features of the Basic plan and adds some incredible enhancements. With the Growth plan, you’ll have access to advanced automation tools, affiliate marketing capabilities, and the ability to create private and public communities. This plan is ideal for course creators who are ready to scale their business and need more powerful tools to support their growth.
  • Pro Plan: If you’re serious about taking your course business to the next level, the Pro plan is for you. It offers all the features of the Growth plan, plus additional perks. You’ll get access to Kajabi’s powerful pipeline feature, the option to remove Kajabi branding, and the ability to host live events. The Pro plan is perfect for established course creators who want to provide an unmatched learning experience and maximize their revenue potential.

Selecting the Right Plan for You:

Now that we’ve covered the three pricing plans, it’s time to choose the one that aligns with your course’s needs and budget. Here are some tips to help you make the best decision:

  • Assess Your Course Requirements: Take a moment to evaluate your course creation goals and requirements. Consider the number of courses you plan to offer, the size of your audience, and the level of automation you desire. This assessment will give you a clear picture of the features you need the most.
  • Budget Wisely: While the Pro plan offers the most extensive features, it comes with a higher price tag. Don’t worry – you can still achieve tremendous success with the Basic or Growth plan, especially if you’re just starting. Pricing should align with your business’s revenue and growth projections, so choose a plan that fits comfortably within your budget.
  • Think Long-Term: As your course business grows, your needs may change. While the Basic plan may be a perfect starting point, consider the potential for growth in the future. If you envision expanding your offerings and scaling your business, the Growth or Pro plan could be a more future-proof choice.

Final Thoughts:

When it comes to Kajabi pricing, remember that you have the flexibility to choose the plan that suits you best. Each plan offers a unique set of features to empower your course business, so don’t rush the decision. 

kajabi testimonial 3

Take your time, assess your needs, and select the plan that aligns perfectly with your goals.

►► Grab your FREE trial of Kajabi + $5,995.00 of FREE bonuses here: ◄◄ 

►► Watch the FREE masterclass on how to get paid for what you know: ◄◄

Tomorrow, on Day 5, I’ll be sharing some valuable insights on how to market your Kajabi course like a pro. Stay tuned and get ready to take your course business to new heights!

To your unstoppable success,

Dan Lok

Why Use Kajabi? Leveraging Kajabi for Course Creation

Welcome back to our Kajabi adventure… 

Today, we’re going to uncover the magic behind why Kajabi is a game-changer for course creation. Whether you’re just starting or looking to level up your course business, Kajabi has some incredible features that will make your jaw drop.

So, let’s dive right in!

Enhanced Course Creation Experience:

  • Streamlined Content Organization: As course creators, organizing our content is crucial to providing a seamless learning experience for our students. Kajabi’s platform empowers us to structure our courses in a logical manner, making it easy for students to navigate and access their lessons effortlessly. The ability to create categories, sections, and lessons with just a few clicks saves us time and ensures our courses look polished and professional.
  • Drip Content Functionality: Ever wondered how to create a sense of anticipation and keep your students engaged throughout the course? Kajabi’s drip content feature is the answer. With this powerful tool, you can release your course content gradually over time, allowing your students to digest the material at a pace that suits them. Drip feeding content not only keeps your students excited, but it also reduces overwhelm and enhances the overall learning experience.

Benefits of Kajabi’s Built-in Email Marketing and Sales Funnel Features:

  • Seamless Email Marketing: Building a strong relationship with your audience is the foundation of a successful course business. Kajabi’s integrated email marketing tool makes nurturing your email list a breeze. You can create personalized email campaigns, automate follow-ups, and even segment your audience based on their behavior. This level of customization and automation ensures that your students receive targeted and relevant content, fostering a deeper connection with your brand.
  • Powerful Sales Funnels: Creating a captivating sales funnel is essential to turning leads into loyal customers. Kajabi’s sales funnel feature enables you to design high-converting funnels without the need for external software. From lead capture pages to upsells and downsells, you can guide your potential students through a seamless journey that encourages them to take action. With detailed analytics, you can track your funnel’s performance and make data-driven improvements to optimize your sales process.

Why Choose Kajabi for Your Course Creation:

The answer is simple – Kajabi is a comprehensive platform designed to take your course creation journey to the next level. Its user-friendly interface and versatile features streamline the entire process, allowing you to focus on what matters most – creating exceptional content and growing your business.

With Kajabi’s content organization and drip content functionality, you can deliver a structured and engaging learning experience that keeps your students coming back for more. The platform’s built-in email marketing and sales funnel features provide a holistic approach to marketing and selling your courses, empowering you to build strong relationships with your audience and boost your revenue.

By leveraging Kajabi’s powerful tools, you can free up your time and energy to focus on your passion – sharing your knowledge and making a positive impact on your students’ lives.

Kajabi testimonial

Unlock your course creation superpowers with Kajabi!

►► Grab your FREE trial of Kajabi + $5,995.00 of FREE bonuses here: ◄◄

 ►► Watch the FREE masterclass on how to get paid for what you know: ◄◄

Remember, your course business is a reflection of your expertise and dedication. Choosing the right platform is key to unleashing its full potential. So, if you’re ready to create, market, and sell your courses with ease, Kajabi is the ultimate partner to help you reach new heights.

Join me tomorrow for Day 4, where we’ll explore the art of crafting compelling course content that captivates your audience and sets you apart as an authority in your niche.

To your unstoppable success,

Dan Lok